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C-6 Issue 2 December 1995
One-Step Cut-to-Service
On switches where a coverage path is separately defined and then applied to a
class of stations, assign all guest stations to INTUITY Lodging at once.
Using this cut-to-service strategy, all guest stations are changed to INTUITY
Lodging at the same time.
The advantages of this method include:
■ Since INTUITY Lodging is brought up in one step, attendants must cope
with only one call-answering system at a time.
■ Cut-to-service is over at once. Multiple messaging systems can confuse
the guests.
■ Reasonable coverage options can be assigned to all guests at once;
administration can be modified for the few that have unusual
requirements.
Cut-to-service as follows:
1. Use INTUITY Lodging to administer the options that guests require.
2. Make sure guests and attendants know when the change will take place
and have some idea of how the new service operates.
3. On your switch, determine the coverage path that applies to your guests’
stations.
4. On your switch, set the new coverage path for your guests’ stations to the
INTUITY system hunt group.
Summary
You have completed the switch integration tasks necessary to configure your
INTUITY system for the Lodging application.