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C-2 Issue 2 December 1995
Message Retrieval Administration
The message retrieval number is the telephone number that subscribers call to
retrieve voice mail messages. Like other calls to the INTUITY system, message
retrieval calls are ultimately forwarded to the INTUITY hunt group.
Message Retrieval in Lodging Systems
without AUDIX
Provide the INTUITY system’s message retrieval number to your subscribers.
Message Retrieval in Systems Shared with
AUDIX
There must be two message retrieval numbers in a shared system, one to
retrieve from the AUDIX application, and one to retrieve from the Lodging
application.
Retrieval from the AUDIX Application
Provide the INTUITY system message retrieval number to your subscribers for
the AUDIX application.
Retrieval from the Lodging Application
1. Administer on your switch an extension number
not
associated with a
switch port. (These are often called
phantom
or
dummy
numbers.) This
number becomes the Lodging message-retrieval number for your system.
2. Configure the Lodging message retrieval number so that the INTUITY hunt
group covers all calls.
3. Provide the Lodging message retrieval number to your subscribers for the
Lodging application.
Alternate Message Retrieval Method
Guests can also be allowed to log on from a remote phone to any mailbox for
which they have a password. A guest will call a number to access this service
then enter an extension number and a password to retrieve messages in the
mailbox.
To provide this service:
1. Administer on your switch a phantom number. This is the message
retrieval number used from a remote phone.
2. Configure the phantom number so the INTUITY system hunt group covers
all calls.