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A-2 Issue 2 December 1995
Switch Integration Device Problems
The SID does not power on.
Nothing appears on the LCD display.
Calls are not integrated.
Possible Reason: The power cord connection may be loose or not
completed.
Remedy: Make sure the power cord is firmly plugged into the
wall outlet and the SID.
Possible Reason: The wall outlet may not have power.
Remedy: Make sure the circuit breaker for the wall outlet is on.
Possible Reason: The SID power switch may be set to the
OFF
position.
Remedy: Turn the SID power switch to the
ON
position.
Possible Reason: The SID may have a bad fuse.
Remedy: Check the fuse on the SID.
Possible Reason: You may need to adjust the LCD contrast.
Remedy: Refer to Chapter 8, "Switch Integration Device
Administration" for instructions on adjusting the LCD
contrast.
Possible Reason: The cables between the SID and the INTUITY System
may not be connected correctly.
Remedy: Refer to Chapter 4, "Hardware Installation", and check
the cable connections.
Possible Reason: The INTUITY System may not be administered
correctly.
Remedy: Check the administration of the system using Chapter 6
of this document.
Possible Reason: The SID may be administered incorrectly.
Remedy: Refer to Chapter 8, "Switch Integration Device
Administration", and check the administration of the
system. Make sure the channels and extensions are
configured correctly.
Possible Reason: The baud rate for the SID-to-INTUITY System
connection may not be set correctly.