Nortel Networks Business Communications Manager (BCM) & Norstar Installation Telephone User Manual

Chapter 8: Appendices
Page 71
This feature sends the calling parties phone number (Caller ID number) in order to
perform a reverse lookup to a specified URL address. When activated, a separate
window opens providing the Console.NET user the mailing address of the incoming
caller. is the default lookup URL but the URL may be changed in
Console.NET Configuration under Global Options.
This feature can be operated in Automatic or Manual lookup mode
o In Automatic mode every call answered by a Console.NET user will attempt a
reverse phone number lookup if available
o In Manual mode click the URL icon located above the right corner of the
personal call window to perform an automatic reverse lookup.
Language Selection
Console.NET supports English, Canadian French, France French, Italian, German and
To change the language;
Open Internet Explorer
Go to Tools Ι Internet Options
Click on Languages
Select the language from the list or click on Add to add a language
Select Move Up to move the preferred language to the top of the list