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Chapter 6: Reports
Page 13
Chapter 4: Installation
Upgrading
Upgrading Console.NET from versions below 3.0 will require a new license.
Customers that subscribe to the Assurance Plan (AP) are entitled to a no-cost
upgrade.
Console.NET version 3.0.0 will uninstall previous version 2.2.0 and preserve the
database containing all user information and call history. ConverTec highly
recommends that you copy the existing database (VCMNet.mdb) located in the
directory path C:\inetpub\wwwroot\consolenet\ prior to installing the new version.
NOTE: Ensure you are logged into the PC as "Local Machine Administrator"
and that the Nortel and Microsoft prerequisites have been confirmed
After inserting the Console.NET CDROM into the CD drive, the CD will auto-start.
If it does not, browse to the CD drive and double click on Launch.exe.
Choose Language for Demo Shield Installation Menu. This is only for the initial
menu language choice
Select an appropriate choice from the Main Menu. Each button provides an
explanation of the functionality
o Multimedia Demonstration launches a demonstration video
o Documentation opens the documentation folder from the installation
path
o Norstar Prerequisites offers the installation of CTA 100 driver and
Norstar CTE required for Norstar Systems
o Install Console.NET begins the Console.NET installation process
o Install Remote PBX Manager should be launched on a PC connected to
a Norstar CTA 100 at a remote Norstar location.