Nortel Networks Business Communications Manager (BCM) & Norstar Installation Telephone User Manual

Console.NET Installation & User Guide
Page 46
Report Criteria (Filters)
Enter a single extension number or partial match for many extensions beginning
with the same leading numbers. Only extension(s) matching the number(s)
entered will be displayed in the report. Eg; Based on 3 digit extensions, entering
#335 will only display a report for that extension. By entering #33, the report will
contain all valid extensions from 330-339.
Include Internal Calls
If check box is selected, this report will include internal intercom calls in the "Total
Calls" number and duration calculations.
Group Name
If Groups have been defined in Directory Number /Configuration, the specific
extensions from the selected group will be reported. To select a group, click on
the drop down arrow located on the right side of the Group Name field.
By default current month is selected. Click on the drop down arrow on the right
side of the Date field to select from one of the pre-defined date ranges. Click in
the Date From and to fields to manually enter a specific date range. Selecting
high date ranges may significantly increase the time it takes for a report to run
depending on how many call records are in the database.