Nortel Networks Business Communications Manager (BCM) & Norstar Installation Telephone User Manual

Console.NET Installation & User Guide
Page 80
In the unlikely event that a Nortel CTE issue is discovered, ConverTec will provide
assistance to the dealer in resolving the issue with Nortel.
An optional 12 month software Assurance Plan is available from your ConverTec
dealer. This package provides unlimited telephone support, via a toll free support
phone number, along with no cost product upgrades.
See your dealer for pricing or call ConverTec Inc. at 1-877-937-8228.