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NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 31
Consultation Hold - All Calls - D
term
- PRI C-100D
C-100D Consultation Hold - All Calls - D
term
- PRI
General Description
This feature permits a D
term
user to hold any incoming or outgoing ISDN network calls, while originating a call to
another NEAX2400 IPX station within the system.
Operating Procedure
To hold the original call and place second call from a D
term
1. Press the TRANSFER key; receive special dial tone. The original call is held.
2. Dial the second telephone number; receive ringback tone.
3. The second station answers; the Consultation Hold state has been entered.
To return to the original call from a D
term
1. In any of the following cases, the calling station can return to the original call by pressing the TRANSFER
key:
a.) Second station called for consultation is busy.
b.) Calling station cannot gain access to the second station due to a restriction or some other reason.
2. If the second station hangs up, the calling station will automatically be returned to the original call.
3. If the second station stays on, pressing the TRANSFER key returns the original call to the D
term
while the
second call is being held.
Pressing the CONF key initiates THREE-WAY CALLING [T-2].
Service Conditions
1. When TRUNK-TO-TRUNK CONNECTION [T-10] is provided with the system, an outgoing ISDN
network or Tie Line call can be made by the user.
2. In the case of outgoing calls, this feature can be activated only after 18 seconds have elapsed since the last
digit was dialed.
3. CALL PICKUP - GROUP - PRI [C-97] is available on Consultation Hold.