NEC NDA-24311 Answering Machine User Manual


 
NEAX2400 IPX ISDN Features and Specifications
Page 12
NDA-24311, Issue 1
B-22 Boss/Secretary Override - PRI
Operating Procedure (cont’d)
Case 2:
1. Boss presses the ANSWER key or TRANSFER key. If boss has a single line telephone, switch hook
flashes.
2. Boss converses with secretary (Trunk A is placed on hold).
3. Boss presses 201 key and converses with Trunk A, secretary hears reorder tone.
Case 3:
1. Boss hangs up, boss’ station rings and secretary hears ringback tone.
2. Boss lifts the handset and converses with secretary.
3. The rest of operations are same as number 3 of Case 1 or Case 2.
Case 4:
1. Boss does not respond to 3 bursts of waiting tone.
2. Secretary presses CALL HOLD key to resume talking to Trunk B.
Service Conditions
1. The boss and the secretary must have each other’s My-Line appearing on their D
term
’s in a multi-line
operation.
2. The secretary must have a D
term
for this operation. The boss may have a single line telephone. However,
because no line key or call hold key is available, the boss will always be connected to the second calling
party (Trunk B).
3. This feature is only available when both the boss and the secretary are on their own My-Lines.
4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data
programming.
5. BOSS-SECRETARY OVERRIDE - PRI is denied if the boss or the secretary is connected to the
ATTENDANT CONSOLE [A-3].
6. If provided in the system, held caller will hear MUSIC ON HOLD [M-7].
7. The call is recorded in STATION MESSAGE DETAIL RECORDING [S-10] for the secretary’s station.
8. This feature is denied to a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group.
9. This feature will override CALL FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DON’T
ANSWER [C-3], and CALL FORWARDING - ALL CALLS [C-5] if set for the boss, unless the boss’ line
is forwarded to the secretary.
10. BOSS-SECRETARY OVERRIDE overrides DO NOT DISTURB [D-11], DO NOT DISTRUB - D
term
[D-11D], DO NOT DISTURB - D
term
- CCIS [D-76D] if set for the boss.
11. BOSS-SECRETARY OVERRIDE - PRI is denied to the secretary if the secretary has activated or is
engaged in any of the following:
ATTENDANT OVERRIDE [A-7]
BUSY VERIFICATION [B-3]
CALL BACK [C-1]
CALL TRANSFER - ATTENDANT [C-10]
CALL TRANSFER - ALL CALLS [C-11]
CALL TRANSFER - ALL CALLS - D
term
[C-11D]
CALL WAITING - ORIGINATING [C-31]
CALL WAITING - TERMINATING [C-12]
CONSULTATION HOLD - ALL CALLS [C-17]