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NEAX2400 IPX ISDN Features and Specifications
Page 86
NDA-24311, Issue 1
M-73 Music On Hold - PRI
M-73 Music On Hold - PRI
General Description
This feature allows a party to hear music while in the CALL HOLD [C-6], CALL TRANSFER - ATTENDANT [C-
10], CALL TRANSFER - ALL CALLS [C-11], or ATTENDANT CAMP-ON [A-1] conditions.
Operating Procedure
No manual operation is required since this is a software controlled feature.
Service Conditions
1. The system is capable of supplying two switch-selectable music channels. Music is generated by three
synthesizers included in the package.
2. If another music source (tuner, tape-deck, etc.) is desired, it must be customer provided.
3. The held-call condition can be the result of:
CALL HOLD [C-6]
CONSULTATION HOLD - ALL CALLS [C-17]
CALL FORWARDING - INTERCEPT/ANNOUNCEMENT - ATTENDANT [C-75]
SPLITTING [S-4]
Attendant Hold
4. Only one music source, either customer-provided or internal, can be provided per system (system option).
5. ATTENDANT CONSOLE [A-3]: Attendant operations resulting in music provided to the calling party
includes the following:
a.) If the Attendant splits a call prior to completion or after answering an Attendant recall, the calling
party or the remaining party (not talking with the Attendant) receives music.
b.) When incoming calls to the Attendant are answered and the Attendant presses the HOLD key, the
held party receives music.
c.) When the Attendant intercepts a call to a busy station, the calling party is connected to music
until the called party answers or the Attendant reenters the switched loop.
6. When a user in a two-party, voice-connection switchhook flashes, the second party is placed on hold and
is connected to music.