NEC NDA-24311 Answering Machine User Manual


 
NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 25
Call Transfer - Attendant - PRI C-98
C-98 Call Transfer - Attendant - PRI
General Description
This feature permits a user, when connected to an ISDN network call, to signal the Attendant and have the Attendant
transfer the call to another station within the system.
Operating Procedure
To call the Attendant
1. While engaged in a PRI trunk call, press the switchhook; receive special dial tone.
2. Dial the operator access code.
a.) ATTENDANT CONSOLE [A-3] RECALL lamp flashes and buzzer sounds.
b.) The station receives ringback tone.
To answer by the Attendant, refer to ATTENDANT CONSOLE USER’S GUIDE.
If the station wishes to return to the PRI trunk call while the Attendant is being called
1. Press the switchhook; the RECALL lamp goes out; the buzzer stops.
2. Ringback tone ceases; the station returns to PRI trunk call.
Service Conditions
1. This feature is available for incoming and outgoing ISDN trunk calls.
2. When the ATTENDANT CONSOLE [A-3] is in the Night mode, the transferring station receives reorder
tone.
3. The CALL TRANSFER - ATTENDANT - PRI feature allows a user, while participating in a two-party
connection (a two-party connection can comprise a station and a trunk), to call the Attendant so that the
Attendant can transfer the call or provide other assistance as required.
4. If all registers are busy and the user switchhook flashes, the flash is ignored by the system and the parties
remain connected.
Interactions
1. When the HOTLINE [H-1] set is equipped with a dial, the user switchhook flashes to get special dial tone
and dials 0. A ringback tone is provided, and the Attendant is notified of the call.
2. This feature can be used by a fully restricted station. The Attendant can transfer a fully restricted station
to another station only.
3. This feature is not operable when NIGHT CONNECTION - FIXED [N-1] or NIGHT CONNECTION -
FLEXIBLE [N-2] is activated. To process a transfer, use CALL TRANSFER - ALL CALLS - PRI [C-99]
feature. A reorder tone is returned when CALL TRANSFER - ATTENDANT - PRI is attempted.
4. When the SPLITTING [S-4] and ATTENDANT LOCKOUT [A-5] features are activated, this feature can
be activated.