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NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 37
Call Park - PRI C-119
C-119 Call Park - PRI
General Description
This feature enables the Attendant(s) or users to Park calls from the ISDN network against their own telephone
numbers. Calls can be easily retrieved from any station within the system.
Operating Procedure
When an ISDN trunk party and Attendant are talking
1. The Attendant presses the CALL PARK feature key; the CALL PARK number is automatically selected
and displayed at the ATTENDANT CONSOLE [A-3].
2. The Attendant receives service set tone.
3. The Attendant presses either the RELEASE or CANCEL key.
Note: If no CALL PARK numbers are available, Attendant receives busy tone and no number is displayed.
When an ISDN trunk party and a user are talking
1. The user briefly presses the switchhook; receives special dial tone.
2. Dial the CALL PARK access code (the ISDN trunk connected to the called station is placed in Call Park
state); receive service set tone.
3. Replace the handset.
To retrieve a parked call from the originating station
1. Dial the CALL PARK local retrieval code; the parked call is reconnected.
To retrieve a parked call from a different station
1. Dial the CALL PARK remote retrieval code and the number of the station that parked the call; the parked
call is reconnected.
To retrieve a parked call set by ATTENDANT CONSOLE [A-3] from the user
1. Dial the CALL PARK remote retrieval code and call park number. The parked call is reconnected.
Service Conditions
1. Calls parked by a station are automatically parked on that station’s telephone number. The my-line number
is used for a D
term
.
2. CALL PARK may be activated only during two-party calls.
3. The system provides one Attendant CALL PARK number for each Attendant. The individual Attendant
number is also the CALL PARK number. See INDIVIDUAL ATTENDANT ACCESS
[I-6].
4. A station or Attendant can only park one call at a time. If a station or Attendant attempts to park a second
call, the busy tone will be heard.
5. This feature may be assigned to stations via CLASS OF SERVICE - INDIVIDUAL [C-15] programming
in system data.
6. There is a dedicated key on the ATTENDANT CONSOLE [A-3] for parking calls. This key is located
between the HOLD and BV keys. An Attendant cannot use a CALL PARK code.
7. A user can park a call only by dialing a CALL PARK code.
8. Stations can originate and receive calls while having a call parked.