NEC NDA-24311 Answering Machine User Manual


 
NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 11
Boss/Secretary Override - PRI B-22
B-22 Boss/Secretary Override - PRI
General Description
This feature enables a secretary to voice-announce a call from an ISDN trunk to a boss when he is currently on his
My-Line.
Operating Procedure
Example: Station 200-Boss
Station 201-Secretary
Boss is currently connected to Trunk A. Call from an ISDN trunk (Trunk B) terminates to Station 201,
intended for 200.
1. Secretary answers station 201.
2. Secretary asks the caller to hold and presses CALL HOLD [C-6] feature key or TRANSFER key and dials
CALL HOLD [C-6] code. (CALL WAITING - ORIGINATING [C-31] key can also be used.) Secretary
hears dial tone.
3. Secretary presses SPEED CALLING - ONE TOUCH - D
term
[S-26D] key on which BOSS-
SECRETARYOVERRIDE tone code, RECALL key and Boss’ telephone number (200) has been
programmed.
4. Secretary hears ringback tone; Boss receives three bursts of waiting tone.
Boss’ Response Options
Operations when the boss converses with Trunk A while talking with Trunk B.
1. Boss presses the TRANSFER key. If boss has a single line telephone, switch hook flashes.
2. Boss converses with Trunk A and Trunk B receives hold tone (MUSIC ON HOLD [M-7]).
3. Boss presses the TRANSFER key again. In the case of a single line telephone, switch hook flashes again.
4. Boss converses with Trunk B. (THREE-WAY CALLING [T-2] is not available.)
Other operations while boss and secretary are talking
Case 1:
1. Boss or secretary presses the TRANSFER key.
2. Boss and secretary are disconnected; boss converses with Trunk A, secretary converses with Trunk B
respectively.
Case 2:
1. Boss hangs up and secretary converses with Trunk B again.
2. Boss’ station rings and Trunk A receives ringback tone.
3. Boss lifts the handset and converses with Trunk A again.
Operations when the boss answers the secretary
Case 1:
1. Boss presses the ANSWER key or TRANSFER key. If boss has a single line telephone, switch hook
flashes.
2. Boss converses with secretary (Trunk A is placed on hold).
3. Secretary hangs up, boss is speaking with Trunk B.