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NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 9
Boss/Secretary Transfer - PRI B-19
B-19 Boss/Secretary Transfer - PRI
General Description
This service feature allows a secretary to voice-announce a call to a boss when the secretary answers a call from an
ISDN trunk on the boss’ line.
Operating Procedure
1. Call terminates to boss’ line.
2. Secretary answers the call on Boss’ line of secretary’s D
term
.
3. Secretary presses boss’ line key; the incoming call is placed on hold, a signal tone is transmitted over the
speaker of boss’ D
term
, and boss and secretary can talk by VOICE CALL [V-2D] Note 1. The LCD
displays (boss and secretary):
If the MIC of boss’ D
term
is on, boss can converse HANDS-FREE ANSWER BACK - D
term
[H-4D].
4. Secretary hangs up Note 2; a signal tone is transmitted over the speaker of boss’ D
term
again, and boss’
line is placed on hold. At this time, boss’ line of secretary’s D
term
is also placed on hold, and secretary can
answer the held call at any time. Note 3
5. Boss lifts the handset, presses the boss’ line key, and answers the call. The LCD displays:
Note 1: If the boss is talking on another line or has a single line telephone, boss’ station rings and VOICE CALL [V-2D] cannot
be activated.
Note 2: If the boss answers before the secretary hangs up, the boss will talk to the secretary. At this time, the secretary can talk
either to the incoming call or to the boss by pressing the boss’ line key or the TRANSFER key.
Note 3: If the boss does not answer the held call in a predetermined time, the secretary is recalled by the held call.
Service Conditions
1. The secretary must have boss’ My-Line appearing on the D
term
in a multi-line operation.
2. The secretary must have a D
term
for this operation. The boss may have a single line telephone.
3. This feature is only available when the secretary is talking in the boss’ My-Line.
4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data
programming.
5. BOSS-SECRETARY TRANSFER - PRI is denied if the secretary is connected to the ATTENDANT
CONSOLE [A-3].
6. If provided in the system, the held caller hears MUSIC ON HOLD [M-7].
7. The call is recorded in STATION MESSAGE DETAIL RECORDING [S-10] for the boss’ station.
(Time Display)
ICM XXXX
(Time Display)
XXXXTRANSFER