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NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1
Page 21
Call Pickup - Group - PRI C-97
C-97 Call Pickup - Group - PRI
General Description
This feature permits a user to answer ISDN network calls directed to other lines in a preset CALL PICKUP -
GROUP simply by dialing a pickup code.
Operating Procedure
To pick up an incoming ISDN call
1. Stations within the same CALL PICKUP - GROUP ring.
2. Lift the handset; receive dial tone.
3. Dial the Call Pickup code; the call is connected to the station.
To pick up an incoming call (Consultation Hold)
1. Stations within the CALL PICKUP - GROUP ring.
2. Flash the switchhook; receive special dial tone.
3. Dial the Call Pickup code; the call is connected to the station.
4. The first party is placed on hold.
Service Conditions
1. This feature can be provided on a per-line basis via system data.
2. Stations with a fully restricted CLASS OF SERVICE - INDIVIDUAL [C-15] will be unable to answer
incoming Central Office calls using this feature. When such a station tries to pick up the call, busy tone is
returned.
3. A Call Pickup Group is defined as those stations having the ability to pick up each other’s calls using the
CALL PICKUP feature.
4. A maximum of 100 stations per group can be assigned. There is no limit to the number of groups per
system.
5. If the call pickup code is dialed while two or more stations within the group are ringing, the switching
system connects the calls in the order of priority assigned to the call pickup chain.
6. CALL PICKUP cannot be used to answer OUTGOING TRUNK QUEUING [O-2] or CALL BACK [C-1]
from another station.
7. A busy station can perform CALL PICKUP by pressing the switchhook, then dialing the pickup code. The
call in progress is automatically placed on hold, and the call can be picked up by any other station in the
same group.
8. This service can only be set for stations that belong to the same tenant.