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15 - 8 Rev C Dolphin® 9500 Series User’s Guide
Troubleshooting
If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please
contact Hand Held Products Technical Support.
Problem Issue
The Status LED does not come on when I
insert a battery pack into the Dolphin
QuadCharger
Check the power connections on the Dolphin QuadCharger; make sure
the POWER switch is ON and the battery pack is properly seated.
The Status LED lights red during charging. Try to charge the battery in one of the other charging slots. If the red
Status LED comes on again, then the problem is associated with the
battery pack. If the red status stays with the charging slot, the problem is
associated with the charging circuity.
The Status LED lights red and stays on
without a battery in the charging slot.
An error occurred during the self-diagnostic test for that particular
charging pocket. Call Hand Held Products Product Service and request
an RMA.
For additional warranty and return information, see Customer Support on
page 16-1.