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93 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc.
Answers to 5.1.4 Lab
1b. Yes
1d. Yes
1e. Student’s own reasoning, but blind transfer is that the phone where the call is being transferred
to cannot tell the phone number that transferred the call. Only the originating number shows.
Some companies would want to know the person doing the transferring of the call
(administrative assistant versus the general switchboard).
1k. Forwarded to X000 (where X is the pod number)
1m. Yes
2c. Student’s choice. Two sample answers include the following: (1) the employee forwards the IP
phone to their own cell phone and takes off for the golf course, and (2) an employee frequently
forwards their IP phone to another IP phone and does not take calls.
2e. Either X000 or X0001 depending on the pod and configuration.
2g. The CFwdAll button did not work.
2i. The calls forward even though the CFwdAll softkey is disabled. Have the students notice the
icon in the very top right corner of the IP phone display. When the phone is forwarded, this
animation occurs.
2j. All calls to the first IP phone would be automatically forwarded to the second IP phone without
ever ringing the first IP phone.