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Chapter 1 An Overview of the Cisco IP Phone
What Features are Supported on the Cisco IP Phone?
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Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
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Feature Overview
Cisco IP Phones provide traditional telephony functionality, such as call
forwarding and transferring, redialing, speed dialing, conference calling, and
voice mail access. For an overview of all the supported telephony features and tips
on configuring them, see the “Configuring Cisco IP Phones in
Cisco CallManager” section on page 6-2.
Because the Cisco IP Phones are connected to the rest of your IP network, they
can interact with other services and devices to provide enhanced functionality. For
example, you can integrate the Cisco IP Phones with the corporate Lightweight
Directory Access Protocol 3 (LDAP3) standard directory to enable users to search
for co-workers contact information directly from their IP phone. Or, you can use
XML to enable users to access information such as weather, stocks, quote of the
day or other Web-based information. For information about configuring these
services, see the “Configuring Corporate Directories” section on page 6-8 and the
“Setting Up User Services” section on page 6-8.
Finally, because the Cisco IP Phone is a network device, you can obtain detailed
status information from it directly. This information can assist you in
troubleshooting any problems users might encounter when using their IP phones.
See Chapter 7, “Troubleshooting the Cisco IP Phone” for tips on using this
information.
Configuring Telephony Features Using Cisco CallManager
Administration
You can modify additional settings from the Cisco CallManager Administration
application. Use this web-based application to set up phone registration criteria
and calling search spaces, configure corporate directories and services, and
modify phone button templates, among other tasks. See the “Configuring Cisco IP
Phones in Cisco CallManager” section on page 6-2 and the Cisco CallManager
Administration Guide for additional information.
If you are not familiar with the Cisco CallManager Administration application,
use the context-sensitive help available within the application for guidance. You
can access context-sensitive help by choosing Help > For this screen from the
main menu bar.