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Obtaining Technical Assistance
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Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partners can obtain documentation, troubleshooting tips, and
sample configurations from online tools by using the Cisco Technical Assistance
Center (TAC) Web Site. Cisco.com registered users have complete access to the
technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information, networking solutions,
services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use
tool that provides a broad range of features and services to help you to
• Streamline business processes and improve productivity
• Resolve technical issues with online support
• Download and test software packages
• Order Cisco learning materials and merchandise
• Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service.
To access Cisco.com, go to the following URL:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with
a Cisco product, technology, or solution. Two types of support are available
through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation
Center.