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Chapter 7 Troubleshooting the Cisco IP Phone
Resetting the Cisco IP Phone
7-12
Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
78-10453-04
Step 4 Select Firmware Versions.
Step 5 Press the Select soft key.
The firmware statistics display the following information:
• Application Load ID
• Boot Load ID
• Ve rs io n
• Expansion Module 1
• Expansion Module 2
Cisco IP Phone 7910
Procedure
Step 1 Press settings.
Step 2 Press 4(Model Information).
Step 3 The following information displays:
• Application Load ID
• Boot Load ID
Resetting the Cisco IP Phone
If you reset the phone, any changes made that have not been saved are lost and set
back to default settings.
Cisco IP Phone 7960/7940:
Press **#** to reset the Cisco IP Phone 7960, and the phone cycles through
normal startup procedures.