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Chapter 7 Troubleshooting the Cisco IP Phone
Obtaining Status, Model, and Version Information
7-10
Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
78-10453-04
• Port 0 Half, 10—the network port is in a link up state and has auto-negotiated
a half-duplex, 10-Mbps connection.
• Port 1 Full, 100—the PC port is in a link up state and has auto-negotiated a
full-duplex 100-Mbps connection.
• Port 2 Down—PC port is in a link down state.
Cisco IP Phone 7910
Procedure
Step 1 Press settings.
Step 2 Press 7 (Phone Info).
Step 3 Use the Navigation button to display the available information:
• Application Load ID
• Boot Load ID
• Ethernet Port 1
• Ethernet Port 2 (on the Cisco IP Phone 7910+SW)
• Last Call Information (Codec Type)—Type of voice stream received (RTP
streaming audio) (G.729, G.711 u-law, or G.711 A-law).
Verifying Model and Serial Number
You can verify the model and serial number on Cisco IP Phones.
Cisco IP Phone 7960/7940
Procedure
Step 1 Press settings.
Step 2 Use the Navigation button to select Status.