ZyXEL Communications VMG5313-B10A/ VMG5313-B30A IP Phone User Manual


 
VMG5313-B10A/-B30A Series User’s Guide
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CHAPTER 40
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware Connections, and LEDs
VMG Access and Login
Internet Access
Wireless Internet Access
USB Device Connection
UPnP
40.1 Power, Hardware Connections, and LEDs
The VMG does not turn on. None of the LEDs turn on.
1 Make sure the VMG is turned on.
2 Make sure you are using the power adaptor or cord included with the VMG.
3 Make sure the power adaptor or cord is connected to the VMG and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Turn the VMG off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.6 on page 20.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the VMG off and on.