VTech erisbusinesssystem 4-line office phones main console Telephone User Manual


 
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Appendix
Troubleshooting
I cannot make intercom calls.
Make sure you choose the correct extension.
The destination telephone might be on an external call. Wait and try again.
Make sure the INTERCOM light is off before you make an intercom call. If
the light is on, the system is busy or the intercom is unavailable. Try again
when the intercom light goes off.
Check to make sure that each system extension has a unique extension
number. Refer to Set extension number on page 29 for details.
You cannot use intercom when all four outside lines are in use.
I cannot transfer outside calls.
If you are on a conference call with another telephone in the same system,
the call cannot be transferred.
If the destination telephone is on an outside call or intercom call with another
system telephone, the call cannot be transferred.
Check to make sure that each system extension has a unique extension
number. Refer to Set extension number on page 29 for details.
The destination party is busy, try again later.
I cannot join a conversation in progress.
The call privacy feature prevents another set on the system from interrupting
a conversation. Make sure you turn off call privacy during a call. See
Call privacy on page 44 and 52 .
I hear a double-beep sound every 30 seconds.
There is a call on hold at this extension. Press and release the LINE key of
the call on hold to return to the call and turn off the reminder beep.
Operation during a power failure.
This phone operates with limited features during a power failure. You are
able to make and answer calls using the corded handset only. No other
features available until power is restored. All feature settings and memory
are retained during a power failure.
The console display screen is blank.
Make sure the power cord is connected to both the console and an electrical
outlet not controlled by a wall switch.