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ACD_REASONCODE_ACTIVE[1-10]
Value Format Boolean
Description Specifies whether to enable the reason code setting when user change
the ACD state to unavailable.
Value Range
• Y (Enable reason code)
• N (Disable reason code)
Default Value N
ACD_REASONCODEAME[1-10]
Value Format String
Description Specifies the name of the reason code when user change the ACD state
to unavailable.
Value Range Max. 32 characters
Default Value Empty string
ACD_REASONCODE_VALUE[1-10]
Value Format String
Description Specifies the value of the reason code when user change the ACD state
to unavailable.
Value Range Max. 32 characters
Default Value Empty string
HOTELING_ENABLE
Value Format Boolean
Description Specifies whether to enable the Hoteling event.
Value Range
• Y (Enable Hoteling event)
• N (Disable Hoteling event)
Default Value N
MOH_SERVER_URI
Value Format String
Description Specifies the URI of the music on hold server.
Value Range Max. 195 characters
Default Value Empty string
Document Version 2014-05 Administrator Guide 299
5.7.2 Per Line - Call Control Settings