Palm Tungsten T Handhelds PDAs & Smartphones User Manual


 
HotSync problems
255
I tried to do a modem HotSync
operation, but it did not
complete successfully.
Check the following on your computer:
Make sure your computer is turned on and that it does not
shut down automatically as part of an energy-saving
feature.
Make sure the modem connected to your computer is
turned on and is connected to the outgoing phone line.
Make sure the modem you are using with your handheld
has an on-off switch. Your handheld cannot “wake up” a
modem that has an auto-off feature.
Make sure the modem is connected properly to your
computer and is connected to the incoming phone line.
On a Windows computer, check the following:
Make sure that Modem is selected in the HotSync Manager
menu.
Confirm that the Setup String in the Setup dialog box
configures your modem correctly. You may need to select a
different Modem Type or enter a custom setup string. Most
modems have a setup string that causes them to send initial
connection sounds to a speaker. You can use these sounds to
check the modem connection.
Confirm that the Speed setting in the Setup dialog box
works for your modem. If you have problems using the As
Fast As Possible option or a specific speed, try using a
slower speed.
Make sure you are not running another program, such as
WinFax, CompuServe, or America Online, that uses the
serial port you selected in the Setup dialog box.
Make sure your modem resets before you try again. (Turn
off your modem, wait a minute, and then turn it back on.)