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Messaging User Guide
26
Four types of NuPoint UM messages are supported by the Mitel Outlook Client Plug-in: voice
messages, confidential voice messages, Record-A-Call Messages, and fax messages. Each
of these messages has unique icons to identify the specific message type.
Install the Outlook Client Plug-in
Before You Begin
Obtain the following information from your System Administrator before you begin this
procedure:
• The location of the of the OutlookClientPlugin.exe file;
• The NuPoint Unified Messaging platform fully qualified domain name (FQDN).
To install the plug-in on Microsoft Outlet 2000, XP, 2003, or 2007 (32-bit variant):
1. Close Microsoft Outlook if you have it open.
2. If you have the Outlook Client Plug-in previously installed, remove the application with
Add/Remove Programs in Control Panel:
- Click Start > Control Panel, and then open Add or Remove Programs.
-Select Outlook Client Plug-in, and then click Change/Remove.
Notes:
1. The Outlook Client Plug-in works with the 32-bit variant of Microsoft
®
Outlook2000,
XP, 2003, or 2007 installed on one of the following operating systems: Windows
2000, XP, 2003, Vista (Business, Enterprise or Ultimate), or Windows 7.
2. You can reply to emails with email messages only.
3. Microsoft Outlook has an Explorer and an Inspector window. The Explorer window
is the main window that displays the list of messages for the user, while the Inspector
window is the window that displays a message when it is opened.
4. PC sound cards and PC speakers are optional since you can use the Call Me/Meet
Me feature to listen to messages.
5. If a voicemail message is moved from the Inbox to a personal folder, the message
is deleted from the telephone user interface (TUI). If the message is then moved
back to the Inbox, it is deleted since the associated TUI message has been deleted.
The message may reside in the Deleted folder if the permanent delete configuration
parameter is disabled. See your System Administrator for more information.
6. The plug-in works with the 32- and 64-bit variants of Microsoft Outlook2000, XP,
2003, or 2007.
Note: Once you have installed the plug-in, Outlook takes slightly longer to open and
close. Avoid restarting Outlook immediately after closing it.
Note: To install the Outlook Client Plug-in, you must have local administrator rights on
the PC.
Note: Prior to Release 12.0, the Outlook Client Plug-in was called "Multimedia
Outlook Plug-in". You may see this name under the Add or Remove Programs list
if you have an older version of the plug-in installed.