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Chapter 5: Troubleshooting
Troubleshooting guide 159
55555
Troubleshooting
A Phone/Fax
connection
cannot be
established.
The cable is not
properly
connected.
Connect the cable.
The cable type or
connector type is
not correct.
For information on the correct
type of connector and cable, refer
to the installation manual.
Incoming calls:
The call type used
for the call is not
selected in the web
interface.
Make sure the call type used for
calls to the terminal is selected in
the web interface. Access the web
interface and select SETTINGS >
Phone/Fax. Then, for each of the
two ports, select the call type for
incoming calls.
FB250: If you are
located in a low
elevation area
(<20°), 3.1 kHz
Audio is not
supported.
Use Standard voice in stead of
3.1 kHz Audio when you are
located in areas with low
elevation (< 20°).
Problem Possible Cause Remedy
BGAN-X_UM.book Page 159 Wednesday, April 30, 2008 12:48 PM