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5-142 41-001160-03, Rev 00, Releaes 2.4
IP Phone Administrator Guide
State-Based Softkeys (9480i, 9480i CT, 6755i, 6757i, 6757i CT only)
Users and administrators can configure a specific state to display when a softkey
is being used. Available states you can configure for each softkey include:
• idle - The phone is not being used.
• connected - The current line is in an active call (or the call is on hold)
• incoming - The phone is ringing.
• outgoing - The user is dialing a number, or the far-end is ringing.
• busy - The current line is busy because the line is in use or the line is set as
“Do Not Disturb”.
The following table identifies the applicable default states for each type of
softkey you can configure on the IP phone.
Softkey Type Default States
None All states disabled.
Line idle, connected, incoming, outgoing, busy
Speeddial idle, connected, incoming, outgoing, busy
DND idle, connected, incoming, outgoing, busy
BLF idle, connected, incoming, outgoing, busy
BLF List idle, connected, incoming, outgoing, busy
Auto Call
Distribution
(ACD)
idle
Directed Call
Pickup (DCP)
Group Call
Pickup (GCP)
idle, connected, incoming, outgoing, busy
XML idle, connected, incoming, outgoing, busy
WebApps idle, connected, incoming, outgoing, busy
Flash All states disabled.
Sprecode connected
Park connected
Pickup idle, outgoing
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