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5-76 41-001160-03, Rev 00, Releaes 2.4
IP Phone Administrator Guide
Incoming Call Interrupts Dialing
You can configure whether or not an incoming call interrupts an outgoing call that
is dialing. The “Incoming Call Interrupts Dialing” (Web UI) parameter or
“incoming call cancels dialing” (in config file) parameter controls this feature.
How it Works
When you enable this parameter (1 = enable), an incoming call interrupts the
outgoing call during dialing and allows the phone to ring for the user to answer the
incoming call.
When you disable this parameter (0 = disable), which is the default, the phone
does not interrupt the outgoing call during dialing and the number you were
dialing continues to display in the LCD. The phones sends the incoming call to a
free line on the phone (or sends busy signal if all remaining lines are busy) and the
LED for that line blinks. You have a choice to ignore the incoming call, or answer
the incoming call on another line, via the Ignore and Answer softkeys that
display. If you choose to answer the incoming call, you can answer the call, finish
the call, and then hang up. You can still go back to the original outgoing call and
finish dialing out.
Notes:
1. On a 9143i, 6751i, and 6753i, you must use the down arrow key to
ignore the call. To answer the call you must press the line key where the
call is coming in.
2. For all models, if you disable this parameter (0=disable), and the
phone receives an incoming call while you are dialing an outgoing call,
you can pick up the call and perform transfer or conference as required.
3. This feature works only if the User selects a line for which to dial
out. It is recommended that the Administrator always keeps Live Dialpad
ON in order for the User to have to select a line before dialing out.
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