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4 Call Display services
Depending on your requirements, Call Display information
presents several convenient options.
When a caller is identified before the call is answered, you
can answer using a personal greeting. You can also prepare
yourself prior to answering the call by retrieving any relevant
documents, or otherwise orienting yourself to the expected
discussion.
The Long Distance indicator alerts you that an incoming call
is long distance and may therefore have higher priority.
If you are unable to immediately attend to an incoming call,
you can use the calling information to make a quick note.
You can shorten the interruption time of a call from a
recognized person. For instance, you can quickly answer the
call and let the party know that you are busy but will return
the call soon.
A telephone can be programmed to first view either the
caller’s name or number or line name. For example, an
attendant might wish to see the calling number and area
code first in order to transfer the call according to sales
region. The salesperson’s telephone could display the
caller’s name first so they can answer with a personal
greeting.
DR5.1 Owner’s Handbook
PO842627 01
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