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System features 173
A line indicator that has been solid for a long time is the only real
indication that a line is hung. However, the solid line indicator
may also indicate a genuine call in progress. Make reasonably
sure that the line is indeed hung before clearing it or you may cut
off a real conversation.
You can clear a hung line only at the telephone that was used to
redirect the line.
1.
Press at the telephone that was used to
redirect the line.
2.
Press the button of the redirected line.
3.
Press or
q
.
4.
Press or
q
. The hung line is cleared.
Clearing the redirected line clears the outgoing line for the
redirection as well.
Line Pools
A line pool allows each telephone access to external lines from a
group (or “pool”) of external lines. You can access such lines by
pressing an Intercom button and entering a line pool access
code, by entering the feature code and entering a line pool
access code, or by pressing a memory button programmed with
the line pool feature code and a line pool access code.
Your Customer Service representative gives telephones access
to Line Pools and assigns line pool access codes in
Configuration programming.
Private lines
A Private line is exclusive to a particular telephone. Calls that are
put on hold or left unanswered on a Private line cannot be picked
up at any telephone except the Prime telephone.
Your Customer Service representative assigns private lines in
Configuration programming.
PO842627 01
DR5.1 Owner’s Handbook