Filter
Top Products
7-2
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Status Menu
To display the Status menu, press the Applications button and then select Admin Settings > Status. To
exit the Status menu, press the Back softkey.
The Status menu includes theses options, which pro
vide information about the phone and its operation:
• Status Messages—Displays the Status Messages screen, which shows a log of important system
messages. For more information, see the “Status Messages Screen” section on page 7-2.
• Network Statistics—Displays the Network Statistics screen, which shows Ethernet traffic statistics.
For more information, see the “Network Statistics Screen” section on page 7-6.
• Call Statistics—Displays counters and statistics for the current call. For more information, see the
“Call Statistics Screen” section on page 7-8.
Status Messages Screen
The Status Messages screen displays the 10 most recent status messages that the phone has generated.
You can access this screen at any time, even if the phone has not finished starting up. Table 7-2 describes
the status messages that might appear. This table also includes a
ctions you can take to address errors.
To display the Status Messages screen, follow these steps:
Procedure
Step 1 Press the Applications button.
Step 2 Select Admin Settings.
Step 3 Select Status.
Step 4 Select Status Messages.
To remove current status messages, press the Clear softkey.
Active Load Version of firmware currently installed on the
phone.
Display only—cannot configure.
Inactive Load Version of firmware installed on the phone,
b
ut not currently running. The "Inactive
Load" label also displays the status of the
load, such as "Upgrade in Progress" or
"Upgrade Failed."
Display only—cannot configure.
Last Upgrade Date of the most recent firmware upgrade. Display only—cannot configure.
Active Server IP address or name of the server to which the
p
hone is registered.
Display only—cannot configure.
Stand-by Server IP address or name of the standby server. Display only—cannot configure.
Table 7-1 Model Information Settings for the Cisco Unified IP Phone 6900 Series (continued)
Option Description To Change