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5-1
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
5
Configuring Features, Templates, Services, and
Users
After you install Cisco Unified IP Phones in your network, configure their network settings, and add
them to Cisco Unified Communications Manager, you must use the Cisco Unified Communications
Man
ager Administration application to configure telephony features, optionally modify phone
templates, set up services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified
Commu
nications Manager documentation provides detailed instructions for these procedures.
To list supported features for all phones or for a parti
cular phone model on your Cisco Unified
Communications Manager, you can generate a Unified CM Phone Feature List report on Cisco Unified
Reporting.
For suggestions about how to provide users with information about features, and what information to
p
rovide, see Appendix A, “Providing Information to Users Via a Website.”
For information about setting up phones in non-English environments, see A
ppendix B, “Supporting
International Users.”
This chapter includes following topics:
• Telephony Features Available for the Cisco Unified IP Phone, page 5-1
• Join and Direct Transfer Policy, page 5-13
• Modifying Phone Button Templates, page 5-14
• Configuring Softkey Templates, page 5-16
• Setting Up Services, page 5-18
• Adding Users to Cisco Unified Communications Manager, page 5-19
• Managing the User Options Web Pages, page 5-19
Telephony Features Available for the Cisco Unified IP Phone
After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add
functionality to the phones. Table 5-1 includes a list of supported telephony features, many of which you
can configure using Cisco Unified Communications Manager Administration. The Reference column
lists Cisc
o Unified Communications Manager and other documentation that contains configuration
procedures and re
lated information.