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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Message waiting
Indicator
A light on the handset that indicates that a user has
one or more new voice messages.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Message Waiting
Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Voice Mail Connectivity
to Cisco Unified Communications
Manager” chapte
r.
Mobile Connect Enables users to manage business calls using a
si
ngle phone number and pick up in-progress calls
on the desk phone and a remote device such as a
mobile phone. Users can restrict the group of
callers according to phone number and time of day.
For more information, go to the “Cisco U
nified
Mobility” ch
apter in the Cisco Unified
Communications Manager Features and
Services Guide.
Mobile Voice Access Extends Mobile Connect capabi
lities by allowing
users to access an interactive voice response (IVR)
system to originate a call from a remote device
such as a cellular phone.
For more information, go to the “Cisco U
nified
Mobility” ch
apter in the Cisco Unified
Communications Manager Features and
Services Guide.
Music on hold Plays music while callers are on
hold. For more information go to the “Music On
Hold” chapter in the Cisco U
nified
Communications Manager Features and
Servi
ces Guide.
Mute Mutes the microphone from the handset or headset. Requires no configuration.
Onhook Dialing Allows a user to dial a number without going off
hook. The user ca
n then either pick up the handset
or press the Dial softkey.
For more information, refer to the Cisco
Unified IP Phone 6921, 6941, and 6961 User
Guide, “Basic Call Handling” chapter.
Other group pickup Allows a user to answer a call ringing on a phone
in another group tha
t is associated with the user's
group.
For more information, go to the “Call Pickup”
chapter in the Cisco U
nified Communications
Manager Features and Services Guide.
Privacy Prevents users who share a line from adding
t
hemselves to a call and from viewing information
on their phone display about the call of the other
user.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Cisco Unified IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone”
chapter.
• Cisco Unified Communications Manager
Features and Services Guide “Barge and
Privacy” chapter.
Private Line
Au
tomated Ringdown
(PLAR)
The Cisco Unified Communications Manager
administrator can configure a phone number that
the Cisco Unified IP Phone dials as soon as the
ha
ndset goes off hook. This can be useful for
phones that are designated for calling emergency
or “hotline” numbers.
For more information, go to the “Directory
Number Configuration” chapter in the Cisco
Unified Communications Manager
Admi
nistration Guide.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference