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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Preface
Related Documentation
For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer
to the following publications:
Cisco Unified IP Phone 6900 Series
These publications are available at the following URL:
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html
• Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications
Manager 7.1 (SCCP)
• Quick Start Guide for the Cisco Unified IP Phone 6921
• Quick Start Guide for the Cisco Unified IP Phone 6941 for Administrative Assistants
• Regulatory Compliance and Safety Information for Cisco Unified IP Phones
Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install and configure the Cisco
Unif
ied IP Phone on your network.
Chapter 4, “Configuring Settings on the Cisco
Unified IP Phone”
Describes how to configure network settings, verify status, and make
g
lobal changes to the Cisco Unified IP Phone.
Chapter 5, “Configuring Features, Templates,
Services, and Users”
Provides an overview of procedures for configuring telephony
featu
res, configuring directories, configuring phone button and
softkey templates, setting up services, and adding users to Cisco
Unified Communications Manager.
Chapter 6, “Customizing the Cisco
Unified IP Phone”
Explains how to customize phone ring sounds and the phone idle
di
splay at your site.
Chapter 7, “Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone”
Explains how to view model information, status messages, network
stat
istics, and firmware information from the Cisco
Unif
ied IP Phone.
Chapter 8, “Monitoring the Cisco Unified IP Phone
Remotely”
Describes the information that you can obtain from the phone’s web
p
age to remotely monitor the operation of a phone and to assist with
troubleshooting.
Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the Cisco Unified IP Phone and the
Cisco U
nified IP Phone Expansion Modules.
Appendix A, “Providing Information to Users Via a
Website”
Provides suggestions for setting up a website for providing users
with
important information about their Cisco Unified IP Phones.
Appendix B, “Supporting International Users” Provides information about setting up phones in non-English
environments
.
Appendix C, “Technical Specifications” Provides technical specificati
ons of the Cisco Unified IP Phone.
Appendix D, “Basic Phone Administration Steps” Provides procedures for basic administ
ration tasks such as adding a
user and phone to Cisco Unified Communications Manager and then
associating the user to the phone.
Appendix E, “Installing the Wall Mount Kit for the
Cisco Unified IP Phone 6921, 6941, and 6961”
Contains instructions for installing the wall mount for the Cisco
Unif
ied IP Phone.
Appendix F, “Cisco Unified IP Phone Non-Lockable
Wall Mount”
Contains instructions for installing the Cisco Unified IP Phone
Non-
Lockable Wall Mount.