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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
Device Logs
The following device logs hyperlinks on a phone’s web page provide information you can use to help
monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as
described in the “Accessing the Web Page for a Phone”
section on page 8-2.
• Console Logs—Includes hyperlinks to individual log files. The console log files include debug and
error messages received on the phone.
• Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from
a phone crash.
• Status Messages—Displays up to the 10 most recent status messages that the phone has generated
since it was last powered up. You can also see this information from the Status Messages screen on
the phone. Table 7-2 describes the status messages that can appear.
• Debug Display—Displays debug messages that might be useful to Cisco TAC if you require
assistance with troubleshooting.
Ta ble 8-3 Ethernet Information Items
Item Description
Tx Frames Total number of packets transmitted by the phone
Tx broadcast Total number of broadcast packets transmitted by the phone
Tx unicast Total number of unicast packets transmitted by the phone
Rx Frames Total number of packets rece
ived by the phone
Rx broadcast Total number of broadcast packets received by the phone
Rx unicast Total number of unicast packets received by the phone
Ta ble 8-4 Access Area and Network Items
Item Description
Tx Frames Total number of packets transmitted by the phone
Tx broadcast Total number of broadcast packets transmitted by the phone
Tx Unicast Total number of unicast packets transmitted by the phone
Rx Frames Total number of packets rece
ived by the phone
Rx broadcast Total number of broadcast packets received by the phone
Rx unicast Total number of unicast packets received by the phone
CDP Neighbor Device ID Identifier of a device connected to this port discovered by CDP protocol.
CDP Neighbor IP Address IP address of the neighbor device discovered by CDP protocol.
CDP Neighbor Port Neighbor device port to which the phone is connected discovered by CDP protocol.
Port Information Speed and duplex information.
IPv4 Information on the DHCP status.