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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 1 An Overview of the Cisco Unified IP Phone
What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?
What Features are Supported on the Cisco Unified
IP Phone 6921, 6941, and 6961?
Cisco Unified IP Phones function much like a digital business phone, allowing you to place and receive
phone calls. In addition to traditional telephony features, the Cisco Unified IP Phone includes features
that enable you to administer and monitor the phone as a network device.
This section includes the fo
llowing topics:
• Feature Overview, page 1-11
• Configuring Telephony Features, page 1-12
• Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-12
• Providing Users with Feature Information, page 1-12
Feature Overview
Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and
transferring, redialing, speed dialing, conference calling, and voice messaging system access.
Cisco Unified IP phones also provide a variety of other feat
ures. For an overview of the telephony
features that the Cisco Unified IP Phone supports and for tips on configuring them, see the “Telephony
Features Available for the Cisco Unified IP Phone” section on page 5-1.
As with other network devices, yo
u must configure Cisco Unified IP Phones to prepare them to access
Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer
setti
ngs to configure on a phone, but if your network requires it, you can manually configure an IP
address, TFTP server, subnet information, and so on. For instructions on configuring the network
settings on the Cisco Unified IP Phones, see Chapter 4, “Configuring Settings on the Cisco Unified IP
Phone.”
Cisco Unified IP Phones can interact with other services and devices on your IP network to provide
enh
anced functionality. For example, you can integrate Cisco Unified Communications Manager with
the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to
search for co-worker contact information directly from their IP phones. You can also use XML to enable
users to access information such as weather, stocks, quote of the day, and other web-based information.
For information about configuring such services, see the “Join and Direct Transfer Policy” section on
page 5-13 and the “Setting Up Services” section on page 5-18.
Finally, because the Cisco Unified IP Phone is a network device, you can obtain detailed status
i
nformation from it directly. This information can assist you with troubleshooting any problems users
might encounter when using their IP phones. See Chapter 7, “Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone,” for more information.
Related Topics
• Configuring Settings on the Cisco Unified IP Phone, page 4-1
• Configuring Features, Templates, Services, and Users, page 5-1
• Troubleshooting and Maintenance, page 9-1