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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Softkey Templates
Note Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
unsupported softkeys do not display on the phone.
Ta ble 5-2 Configurable Softkeys
Feature
Configurable Softkeys in the
Softkey T
emplate
Configuration
Supported as a
softkey on Cisco
Unified IP
Phone
6921, 6941, and 6961 Notes
Answer Answer (Answer) Yes —
Barge Barge (Barge) No —
Call Back Call Back (CallBack) Yes —
Call Forward All Forward All (cfwdAlll) Yes Phone displays Fwd ALL or Fwd Off.
Call Park Call Park (Park) Yes —
Call Pickup Pick Up (Pickup) Yes —
Conference Conference (Confrn) No Conference is a dedicated button.
Conference Barge Conference Barge (cBarge) No —
Conference List Conference List (ConfList) No Phone displays Deta
il.
Divert Immediate Divert (iDivert) Yes Phone displays Di
vert.
Do Not Disturb Toggle Do Not Disturb
(DND)
No Configure Do Not Disturb as a
pro
grammable line button.
End Call End Call (EndCall) Yes Phone displays Ca
ncel if the call is not
answered.
Group Pickup Group Pick UP (GPickUp) Yes —
Hold Hold (Hold) No Hold is a dedicated button.
Hunt Group HLog (HLog) No Configure Hunt Group as a
p
rogrammable feature button.
Join Join (Join) No —
Malicious Call
Iden
tification
Toggle Malicious Call
Identification (MCID)
No Configure Malicious Call Identification
as a programmable feature button.
Meet Me Meet Me (MeetMe) Yes —
Mobile Connect Mobility (Mobility) No Configure Mobile Connect as a
p
rogrammable feature button.
New Call New Call (NewCall) Yes Phone displays New C
all.
Other Pickup Other Pickup (oPickup) Yes —
Quality Reporting Tool Quality Reporting Tool
(QR
T)
No Configure Quality Reporting Tool as a
programmable feature button.
Redial Redial (Redial) Yes —
Remove Last Conference
Par
ticipant
Remove Last Conference
Participant (RmLstC)
Yes Phone displays Remove when a
participant is selected.
Resume Resume (Resume) Yes —
Select Select (Select) Yes —