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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Do Not Disturb (DND) When DND is turned on, either no audible rings
occur during the ringing-in state of a call, or no
audible or visual notifications of any type occur.
You can configure the phone to have a softkey
t
emplate with a DND softkey or a phone-button
template with DND as one of the selected features.
The following DND-related parameters are
configurable
in Cisco Unified Communications
Manager Ad
ministration:
• Do Not Disturb—This check box allows you
to enable DND on a per-phone basis. Use
Cisco Unified Communications Manager
Administration > Device > Phone > Phone
Configuration.
• DND Incoming Call Alert—Choose the type
of alert to play, if any, on a phone for incoming
calls when DND is active. This parameter is
located on both the Common Phone Profile
page and the Phone configuration page (Phone
Configuration window value takes
precedence).
• BLF Status Depicts DND—Enables DND
status to override busy/idle state.
For more information, go to the “Do
Not
Disturb” chapter in the Cisco
Unified
Communications Manager Features and
Ser
vices Guide.
Fast Dial Service Allows a user to enter a Fast Dial code to place a
call. Fa
st Dial codes can be assigned to phone
numbers or Personal Address Book entries. (See
“Services” in this table.)
For more information, see Mo
difying a Phone
Button Template for Personal Address Book or
Speed Dials, page 5-15.
Forced authorization
codes (F
AC)
Controls the types of calls that certain users can
place.
For more information, go to the “Client Matter
Codes and Forced Authorization Codes”
chapter in the Cisco Unif
ied Communications
Manager Features and Services Guide.
Group call pickup Allows a user to answer a call that is ri
nging on a
directory number in another group.
For more information, go to the “Call Pickup”
chapter in the Cisco U
nified Communications
Manager Features and Services Guide.
Hold Reversion Limits the amount of time that a call can be on hold
b
efore reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
cal
ls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the ca
ll bubble.
You can configure call focus p
riority to favor
incoming or reverting calls.
For more information about configuring this
feat
ure, go to the “Hold Reversion” chapter in
the Cisco Un
ified Communications Manager
Features and Services Guide.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference