B-1
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
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APPENDIX
B
Supporting International Users
Translated and localized versions of the Cisco Unified IP Phones are available in several languages. If
you are supporting Cisco Unified IP Phones in a non-English environment, refer to the following
sect
ions to ensure that the phones are set up properly for your users:
• Installing the Cisco Unified Communications Manager Locale Installer, page B-1
• Support for International Call Logging, page B-1
For information on changing the language that is displayed o
n the User Options web page or the phone,
refer to Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications
Ma
nager 7.1.
Installing the Cisco Unified Communications Manager Locale
Installer
If you are using Cisco Unified IP Phones in a locale other than English (United States), you must install
the locale-specific version of the Cisco Unified Communications Manager Locale Installer on every
Cisco Unified Communications Manager server in the cluster. Installing the locale installer ensures that
y
ou have the latest translated text, user and network locales, and country-specific phone tones available
for the Cisco Unified IP Phones. You can find locale-specific versions of the Cisco Unified
Commu
nications Manager Locale Installer at
http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.
For more information, refer to the “Lo
cale Installation” section in the “Software Upgrades” chapter in
the Ci
sco Unified Communications Operating System Administration Guide.
Note All languages may not be immediately available, so continue to check the website for updates.
Support for International Call Logging
If your phone system is configured for international call logging, the call logs, redial, or call directory
entries may display a “+” symbol to represent the international escape code for your location. Depending
on the configuration for your phone system, the “+” may be replaced with the correct international
dialing code, or you may need to edit the number before dialing to manually replace the “+” with the