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B-2
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Appendix B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series
Call Back Supported Supported “Basic Call Handling—Placing a Call: Additional
Options”
Call Display Restrictions Supported Supported
Call Forward All Supported Supported “Basic Call Handling—Forwarding Calls to Another
Number”
Call Forward All Breakout Supported Supported
Call Forward All Loop
Prevention
Supported Supported
Call Forward Busy Supported Supported “Basic Call Handling—Forwarding Calls to Another
Number”
Call Forward Configurable
Display
Supported Supported
Call Forward Destination
Override
Supported Supported
Call Forward No Answer Supported Supported “Basic Call Handling—Forwarding Calls to Another
Number”
Call Park Supported Supported “Advanced Call Handling—Storing and Receiving
Parked Calls”
Call Pickup/Group Call
Pickup/Directed Call
Pickup
Supported Supported “Advanced Call Handling—Picking Up a Redirected
Call on Your Phone”
Call Recording Supported Supported
Call Waiting Supported Supported “Basic Call Handling—Answering a Call”
Caller ID Supported Supported “An Overview of Your Phone—Understanding Touch
Screen Features” or “An Overview of Your
Phone—Understanding Phone Screen Features”
Caller ID Blocking Supported Supported
Call Back Supported Supported
Cisco Unified
Communications Manager
Assistant
Supported Supported
Client Matter Codes
(CMC)
Supported Not supported “Basic Call Handling—Placing a Call: Additional
Options”
Computer Telephony
Integration (CTI)
Applications
Supported Some support
(such as Call Park,
WMI)
Users do not interact with this feature directly. It is
configured on Cisco Unified Communications
Manager.
Configurable Call Forward
Display
Supported Supported
Direct Transfer Supported Not supported
Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued)
Features
Cisco Unified IP Phone 7970G/7971G-GE
For More InformationSCCP SIP
Calling Features