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5-1
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
5
Configuring Features, Templates, Services, and
Users
After you install Cisco Unified IP Phones in your network, configure their network settings, and add
them to Cisco Unified Communications Manager, you must use Cisco Unified Communications
Manager Administration to configure telephony features, optionally modify phone templates, set up
services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified
Communications Manager documentation provides detailed instructions for these procedures.
For suggestions about how to provide users with information about features, and what information to
provide, see Appendix A, “Providing Information to Users Via a Website.”
For information about setting up phones in non-English environments, see Appendix C, “Supporting
International Users.”
This chapter includes following topics:
• Telephony Features Available for the Phone, page 5-1
• Configuring Corporate and Personal Directories, page 5-16
• Modifying Phone Button Templates, page 5-17
• Configuring Softkey Templates, page 5-19
• Setting Up Services, page 5-20
• Adding Users to Cisco Unified Communications Manager, page 5-20
• Managing the User Options Web Pages, page 5-21
Telephony Features Available for the Phone
After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add
functionality to the phones. Table 5-1 includes a list of supported telephony features, many of which you
configure by using Cisco Unified Communications Manager Administration. The Configuration
Reference column lists Cisco Unified Communications Manager documentation that contain
configuration procedures and related information.
For information about using most of these features on the phone, refer to Cisco Unified IP Phone 7970
Series Guide. For a comprehensive listing of features on the phone, refer to Cisco Unified IP Phone
Features A–Z.