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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Programmable line keys The administrator can assign features to line
buttons. Softkeys normally control these features;
for example, New Call, Call Back, End Call, and
Forward All. When the administrator configures
these features on the line buttons, they always
remain visible, so users can have a “hard” New Call
key.
For more information, refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phones”
chapter.
• Cisco Unified Communications Manager
Administration Guide, “Phone Button
Template Configuration” chapter
• Cisco Unified Communications Manager
Administration Guide, “Modifying Phone
Button Templates”
Protected calling Provides a secure (encrypted) connection between
two phones. A security tone is played at the
beginning of the call to indicate that both phones
are protected. Some features, such as conference
calling, shared lines, Extension Mobility, and Join
Across Lines are not available when protected
calling is configured. Protected calls are not
authenticated.
For more information about security, see the
“Overview of Supported Security Features”
section on page 1-10.
For additional information, refer to Cisco
Unified Communications Manager Security
Guide.
Quality Reporting Tool
(QRT)
Allows users to use the QRT softkey on a phone to
submit information about problem phone calls.
QRT can be configured for either of two user
modes, depending upon the amount of user
interaction desired with QRT.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phones”
chapter.
• Cisco Unified Communications Manager
Features and Services Guide, “Quality
Report Tool” chapter.
Redial Allows users to call the most recently dialed phone
number by pressing a softkey.
Requires no configuration.
Ring setting Identifies ring type used for a line when a phone
has another active call.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Directory
Number Configuration” chapter.
• “Creating Custom Phone Rings” section
on page 6-2.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference