Filter
Top Products
7-4
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
To remove current status messages, press the Clear softkey.
To exit the Status Messages screen, press the Exit softkey.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series
Message Description Possible Explanation and Action
BootP server used The phone obtained its IP address from a BootP
server rather than a DHCP server.
None. This message is informational only.
CFG file not found The name-based and default configuration file
was not found on the TFTP Server.
The configuration file for a phone is created
when the phone is added to the
Cisco Unified Communications Manager
database. If the phone has not been added to the
Cisco Unified Communications Manager
database, the TFTP server generates a
CFG File
Not Found
response.
• Phone is not registered with
Cisco Unified Communications Manager.
You must manually add the phone to
Cisco Unified Communications Manager if
you are not allowing phones to
auto-register. See the “Adding Phones with
Cisco Unified Communications Manager
Administration” section on page 2-12 for
details.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of the TFTP server. See the
“Network Configuration Menu” section on
page 4-5 for details on assigning a TFTP
server.
CFG TFTP Size Error The configuration file is too large for file system
on the phone.
Power cycle the phone.
Checksum Error Downloaded software file is corrupted. Obtain a new copy of the phone firmware and
place it in the TFTP directory. You should only
copy files into this directory when the TFTP
server software is shut down, otherwise the files
may be corrupted.
CTL Installed A certificate trust list (CTL) file is installed in
the phone.
None. This message is informational only.
For more information about the CTL file, refer
to Cisco Unified Communications Manager
Security Guide.
CTL update failed The phone could not update its certificate trust
list (CTL) file.
Problem with the CTL file on the TFTP server.
For more information, refer to Cisco
Unified Communications Manager Security
Guide.