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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Appendix A Providing Information to Users Via a Website
How Users Access the Online Help System on the Phone
How Users Access the Online Help System on the Phone
This Cisco Unified IP Phone 7970 Series provides access to a comprehensive online help system. To
view the main help menu on a phone, press the ? button on the phone. If you are already in Help, press
Main.
Main menu topics include:
• About Your Cisco Unified IP Phone—Descriptive information about the phone model
• How do I...?—Procedures and information about commonly used phone tasks
• Calling Features—Descriptions and procedures for using calling features, such as conference and
transfer
• Help—Tips on using and accessing Help
You can also use the ? button to obtain information about softkeys, menu items, and the help system
itself. Refer to Cisco Unified IP Phone 7970 Series Guide for more information.
How Users Get Copies of Cisco Unified IP Phone Manuals
You should provide end users with access to user documentation for the Cisco Unified IP Phones. Cisco
Unified IP Phone 7970 Series Guide includes detailed user instructions for key phone features.
There are several Cisco Unified IP Phone models available, so to assist users in finding the appropriate
documentation on the Cisco website, Cisco recommends that you provide links to the current
documentation. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you
download the PDF files and provide them to end users on your website.
For a list of available documentation, go to the Cisco Unified IP Phone website at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
For more information about viewing or ordering documentation, see the “Document Conventions”
section on page xiii.
Additionally, you can provide end users with access to self-paced Cisco Unified IP Phone eLearning
tutorials for several phone models. The tutorials can include a link to a user guide PDF. For more
information, see the “Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones
Only)” section on page A-2.
Accessing Cisco 7900 Series Unified IP Phone eLearning
Tutorials (SCCP Phones Only)
Cisco 7900 Series Unified IP Phone eLearning tutorials use audio and animation to demonstrate basic
calling features for SCCP phones. The eLearning tutorials are currently available for the Cisco Unified
IP Phone 7970 Series (7970G/7971G-GE), and the Cisco Unified IP Phone models 7961G/G-GE,
7941G/G-GE, 7960G, 7940G, 7912G, and 7905G.