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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
To exit the Firmware Version screen, press the Exit softkey.
Expansion Module(s) Screen
The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion
Module 7914 that is connected to the phone.
Table 7-5 explains the information that is displayed on this screen for each connected expansion module.
You can use this information to troubleshoot the expansion module, if necessary. In the Expansion
Module(s) screen, a statistic preceded by “A” is for the first expansion module. A statistic preceded by
“B” is for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Expansion Module(s).
To exit the Expansion Module(s) screen, press the Exit softkey.
Table 7-4 Firmware Version Information
Item Description
Load File Load file running on the phone
App Load ID Identifies the JAR file running on the phone
JVM Load ID Identifies the Java Virtual Machine (JVM) running on the phone
OS Load ID Identifies the operating system running on the phone
Boot Load ID Identifies the factory-installed load running on the phone
Expansion Module 1
Expansion Module 2
Identifies the load running on the Expansion Module(s), if
connected to and SCCP phone
DSP Load ID Identifies the digital signal processor (DSP) software version used
Table 7-5 Expansion Module Statistics
Item Description
Link State Overall expansion module status
RX Discarded Bytes Number of bytes discarded due to errors
RX Length Err Number of packets discarded due to improper length
RX Checksum Err Number of packets discarded due to invalid checksum information
RX Invalid Message Number of packets that have been discarded because a message was
invalid or unsupported