Filter
Top Products
7-9
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Network Statistics Screen
The Network Statistics screen displays information about the phone and network performance. Table 7-3
describes the information that displays in this screen.
To display the Network Statistics screen, follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Network Statistics.
To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.
To exit the Network Statistics screen, press the Exit softkey.
TFTP timeout TFTP server did not respond.
• Network is busy—The errors should
resolve themselves when the network load
reduces.
• No network connectivity between the TFTP
server and the phone—Verify the network
connections.
• TFTP server is down—Check
configuration of TFTP server.
Timed Out Supplicant attempted 802.1X transaction but
timed out due the absence of an authenticator.
Authentication typically times out if 802.1X
authentication is not configured on the switch.
Version error The name of the phone load file is incorrect. Make sure that the phone load file has the
correct name.
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name
Name of the configuration file. None. This is an informational message
indicating the name of the configuration file for
the phone.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series (continued)
Message Description Possible Explanation and Action
Table 7-3 Network Statistics Message Components
Item Description
Rx Frames Number of packets received by the phone
Tx Frames Number of packets sent by the phone
Rx Broadcasts Number of broadcast packets received by the phone