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R5976214 VisuPlus Video Insertion Unit June 2003
8-2
8.1 Communication to VISU
PLUS
Fails
The LCD display on the front of V
ISU
PLUS
shows system messages concerning operation and errors.
The error messages that may appear, are all related with commands sent from an E
OS or control
PC. The software on these devices will take care of the generated error messages.
In the case that the communication to the V
ISU
PLUS
(-chain) fails (e.g. no host present – message)
the following should be done:
Check the control cabling of the processor board:
The VISU
PLUS
load cabling or the VISU
PLUS
reset cabling may be not correct or incomplete. See
section
3.3.1 Connecting to check if the cabling is correct. Verify all connections.
Restart Visu
Plus
:
After checking the cabling and correcting it, if necessary, power off all VISU
PLUS
in the chain,
wait one minute and power on the V
ISU
PLUS
again. Retry the download.
Check result:
Check if the download has taken place correctly. If it still is not successful call for technical as-
sistance, see section
8.2 Hot Line. To provide information for the technical assistance, please
continue with error detection as follows:
Status LED:
Check the status LED on the front of all VISU
PLUS
, see section 3.1.1 VisuPlus.
If one ore more are
on, remove the VisuPlus reset cable from the RS232 in connector [1] of the
processor board,
3.2.7 Processor Board and check again the status LED. Please report this reac-
tion of the
status LED as well to the technical assistance.
If the
status LEDs are off, check the LCD panel of the first VISU
PLUS
in the chain. Is there -
readable - text on the display? What text?