Samsung DS 5000 IP Phone User Manual


 
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TRANSFER TO VOICEMAIL
This feature is used to send a call directly to a voice mailbox.Your keyset must have
a correctly programmed VT button to accomplish this.To transfer a call directly to
a voice mailbox:
While on a call, press the VT button and dial the mailbox number.
Hang up when dialing is completed.
CALL WAITING
If an outside call has been camped-on to your phone or another station has
camped-on to you:
You will hear a tone in the earpiece and the call that is waiting for you
(camped-on) will flash. In addition the bottom line of the display will indicate
the number of the station or trunk party camped-on.
Press the flashing button to answer; your other call will go on hold automati-
cally if your station has the Automatic Hold feature set. If not, you must press
HOLD and then the flashing button—OR—finish the first call and hang up;
the waiting call will ring.
Lift the handset or press the SEND button to answer.
NOTE:Intercom calls will not go on Automatic Hold.When using the speakerphone
the camp-on tone will come through the speaker.
CONFERENCE CALLS
You may conference up to five parties (you and four others) in any combination of
outside lines and internal stations in any order.
While engaged in a conversation,press the CONFERENCE button and receive
conference tone.
Make another call, either intercom or outside,press the CONFERENCE button
and receive conference tone.
Make another call or press the CONFERENCE button to join all parties.
Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are not
able to reach the desired person,hang up. Simply press the CONFERENCE button
again to return to your previous conversation.
To drop a party from your conference call:
Press CONFERENCE and dial the extension or line number that is to be
dropped.
Press CONFERENCE again to reestablish the conference.
NOTE:To leave the conference, hang up. Control is passed to the next internal sta-
tion. If there are no internal stations and you wish to leave outside lines connect-
ed together in a trunk to trunk conference, press the CONFERENCE button plus
the CALL button that the call appears on or follow the instructions to drop a party
and use your extension number. When they hang up, the lines will release auto-
matically.Press CONFERENCE to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto Hold
feature turned on (
See C
ustomizing Your Keyset
) and all of the outside lines involved
in the conference appear as buttons on your keyset, you can split the conference
into separate calls as follows:
Press any one of the outside line buttons. That outside line indicator will
remain steady to indicate you are still connected to it. All other outside lines
in the conference will be placed on system hold at your keyset. All intercom
callers in the conference will be disconnected.You may now speak with each
caller privately and transfer them as usual, or reestablish another conference.
CONFERENCE GROUPS
Users can create up to six Conference Groups with five members each (including
yourself). They can then call all members or only selected members of this group
at the same time. As each member answers,their status is indicated in the display.
Depending whether the member is either IN the conference or OUT of the confer-
ence they can be dropped or called with a single button press. Each Conference
Group can be programmed with a name for easy identification.
Creating a Conference Group
From the idle condition press the CONFERENCE button.
Press the MENU button, then select ADD option.
The Group Name Window appears. Enter up to a 20 character name using the
dial pad keys. Use the navigation key to move the cursor left or right while
entering characters.
Press the DOWN button on the NAVIGATION DISC to move the cursor to the
first entry “NUM01” and begin entering the phone number of the first mem-
ber.
Enter 9 plus the outside telephone number or enter an internal extension
number. Repeat the process until all members are entered in the Conference
Group. Use CANCEL to erase digits as needed.
Press ENTER to SAVE this conference group.
Press END to return phone to idle condition.
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