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Station Hunting System Features
1-34 DBS 824-3.0/3.2-700 Revised April 2000
Station Hunting
(CPC-S and CPC-M)
Station hunting allows calls to be automatically transferred among a
preselected group of phones.
When a call terminates to a busy extension in a hunt group, the call
automatically transfers to another extension in the group. If the second
extension is busy, the call automatically transfers to another member of the
group.
Three types of hunt groups are available: Terminal, Distributed, and Longest
Idle. In addition, a software-defined pilot extension number is available.
The DBS 824 also allow calls from busy hunt groups to overflow to a transfer
extension. The transfer extension can be the pilot of another hunt group, the
pilot (0) of the attendant group, or a single extension number.
Terminal Hunt Groups
When the Terminal method is selected, a call to the hunt group will repeatedly
search hunt group members until the Transfer Timer expires. If none of the
members is free when the timer expires, the call is transferred to the transfer
extension.
Distributed Hunt Groups
When the Distributed method is selected, calls are distributed through the
hunt group based on which extension in the group received a call in the last
search. The incoming call begins its search at the next available extension in
the group and then repeatedly searches the group, in sequence, until the
Transfer Timer expires. If none of the members is free when the timer expires,
the call is transferred to the transfer extension.
Longest Idle Hunt Groups
With Longest Idle hunting, a call to the pilot number rings the extension in
the group that has been available the longest.
As with the other two methods, the search then continues through the Hunt
Group until the Transfer Timer expires. If a member does not become
available before the timer expires, the call is transferred to the transfer
extension.
Related Programming
• FF4 (Ringing and Hunt Groups): Hunt Group Type